Yes to the Mess Part 1: What Jazz Teaches Us About Learning, Failure, and Finding Your Voice
30 September 2026 · 25 min · as at 2026-09-30
Daniel Atlin (host) · Frank Barrett (guest)
Listen to the episode on iono.fm
About the guest
Frank Barrett
jazz pianist, organizational scholar, and author of Yes to the Mess
Jazz pianist and organizational scholar who wrote Yes to the Mess. Played with clarinetist Ken Peplowski and the Tommy Dorsey Band, researched teams at the Cleveland Clinic, and was involved early in appreciative inquiry.
In Frank's own words:
“So when I graduated, I graduated with an English degree and I took a master's degree in English. I stayed for another two years and I was teaching English in the evenings at the community college here.”
“I was like 23 years old and he was like 18 and we formed a quartet. And he was really my teacher because he, he was already a phenomenal player.”
“And the week later, the director, Buddy Morrow, calls me and Kenny and says, do you want to join the band? And now I've only been playing jazz six months.”
“And that's when I started to really get it, all these themes around jazz and improvisation, Sensemaking, retrospective Sensemaking, importance of surprise, the role of errors, the notion of minimal structure, all those concepts that I ended up writing about in my book.”
“And the very first intervention deliberately used in appreciative inquiry was my, part of my dissertation. It was at a hotel at the Cleveland Clinic.”
Guest details come from the published episode notes or the guest's own words in the episode.
Episode analysis
Analysis by AI, drawn only from this episode; every point links to the moment it rests on.
Daniel Atlin talks with jazz pianist and organizational scholar Frank Barrett about where his thinking on improvisation began. Frank traces it to playing duets with his ragtime-playing grandfather, contrasts that playful learning with formal lessons that brought in a voice of shame, and recounts lessons from Ken Peplowski and the Tommy Dorsey Band. He describes how a question from Karl Weick led him to see a jazz band as a team, sparking an Academy of Management symposium, and how his early part in appreciative inquiry links to his idea that 'yes to the mess' is an appreciative move.
Key ideas
- Frank argues that learning connected to play is more alive and open than rule-bound learning focused on avoiding mistakes. [05:46] [06:30] [07:13] [07:13]
- Frank names shame as the main enemy of improvisation and says the learning journey is taming that voice, because shame drives out learning. [10:17] [10:17] [10:41] [10:46]
- Mistakes that produced laughter with his grandfather felt joyful, while formal lessons installed the shame voice, Frank says. [05:46] [06:45]
- Ken Peplowski's mocking imitation and his remark to 'find your own voice' pushed Frank away from copying licks and written solos. [13:51] [14:20] [15:11] [15:13] [15:19]
- Frank treats public failures, such as playing in the wrong key with the Dorsey Band, as embarrassing baptisms by fire that carried good messages. [15:32] [15:32] [15:40] [17:36]
- Frank credits Karl Weick's question about a jazz dissertation with leading him to see a jazz band as a team and to concepts like sensemaking, errors and minimal structure. [18:26] [19:09] [19:39] [20:42]
- Frank highlights Weick's phrase for intuition, 'compressed expertise', illustrated by firefighters reading smoke. [21:44] [21:53] [22:09]
- Frank links his notion of affirmative competence to appreciative inquiry, saying 'yes to the mess' is an appreciative move. [22:32] [23:29] [23:35] [23:47]
Lessons
- Frank's experience suggests that when mistakes are met with laughter rather than correction, learners become more present and available. [05:46] [06:45] [07:13]
- Frank says that trying hard not to make a mistake kept him from learning deeply. [06:30]
- According to Frank's story, imitation can be a starting point, but Peplowski's feedback was to find your own voice rather than replay what is written. [12:36] [13:51] [15:11]
- Frank presents his embarrassing public failures as messages he learned from, not as reasons to stop. [15:32] [15:40] [16:24]
- Frank describes intuition, after Weick, as compressed expertise built over time rather than instant insight. [22:09]
Who it's for
Listeners who feel held back by fear of mistakes, musicians interested in how jazz is learned, and leaders or scholars curious about how improvisation, Karl Weick's sensemaking and appreciative inquiry connect.
Facts stated in the episode
- Frank began piano lessons around third or fourth grade; after two or three years his teacher told his mother to stop paying. [06:13]
- Frank's high school bandmates became the backup band for Eric Carmen. [08:11]
- Frank says Ken Peplowski died last February and the New York Times called him the greatest living jazz clarinetist. [13:11]
- Frank was about 23 and Peplowski about 18 when they formed a quartet. [13:28]
- Frank had been playing jazz six months when Buddy Morrow invited him to join the Tommy Dorsey Band; he stayed a year. [16:04] [16:24]
- The jazz symposium took place in 1997 or 96 in Vancouver, Frank says, and was his last time playing with Peplowski. [20:28]
Questions this episode answers
- What does Frank Barrett think is the biggest obstacle to improvising?Frank says the main enemy of improvisation is shame, the voice of shame, and that he was ruthless with himself. He calls taming that voice the real learning journey, because shame drives out learning. [10:17] [10:17] [10:41]
- Why did Frank Barrett's childhood piano lessons not work?His teacher told his mother not to waste her money. Frank later concluded he was trying hard not to make mistakes, was rule bound, and wasn't learning deeply. [06:13] [06:30]
- How did Frank Barrett first learn to play piano?His ragtime-playing grandfather taught him the left-hand 'oom-pop' part of chopsticks, pencilling chord positions on the keyboard, and they played duets where mistakes made them both laugh. [01:35] [02:58] [06:45]
- What does 'find your own voice' mean in Frank's story?After Frank played a memorised Charlie Parker solo, Ken Peplowski played it along with him, saying that if he was going to play something already written they may as well play it together, then told him to find his own voice. [13:51] [15:11]
- How did Karl Weick influence Frank Barrett's research on jazz?Weick asked whether Frank was writing his dissertation on jazz. While studying teams at the Cleveland Clinic and playing in jazz bands, Frank realised a jazz band is a team, which led to a jazz symposium at the Academy of Management. [18:26] [19:09] [19:39] [20:03]
- What did Karl Weick mean by intuition?Frank recalls Weick defining intuition as compressed expertise, like firefighters who know a fire's source from the smoke because of expertise built over time. [21:44] [22:09]
- What does 'yes to the mess' mean?Frank ties it to what he calls affirmative competence and says it is an appreciative move. Daniel adds that it means neither pretending the mess isn't there nor controlling it away, but staying open to what emerges. [23:29] [23:47]
- What was Frank Barrett's link to appreciative inquiry?Frank says he worked at the Cleveland Clinic alongside David Cooperrider as appreciative inquiry was emerging, and that the very first intervention deliberately using it was part of his dissertation. [22:48] [23:13]
In their own words
Longer stretches of the conversation, word for word from the transcript, turn by turn.
Grandfather's piano and the roots of improvisation
Note (AI): Frank's origin story: learning music through a playful duet with his grandfather, which he presents as the start of his relationship with improvisation.
Frank Barrett, guest · [01:35]Well, my grandfather was a ragtime piano player. And my earliest memory as a child is Christmas, listening to my grandfather play piano and my aunts and uncles and cousins sitting around the piano and gathering. It was a real, it was a gathering in the true sense. And, created what is a Heidegger scholar, whose last name I can't remember, called focal awareness. I didn't have that language then …
Read the full passage (410 words, 01:35–03:51)
Frank Barrett, guest · [01:35]Well, my grandfather was a ragtime piano player. And my earliest memory as a child is Christmas, listening to my grandfather play piano and my aunts and uncles and cousins sitting around the piano and gathering. It was a real, it was a gathering in the true sense. And, created what is a Heidegger scholar, whose last name I can't remember, called focal awareness. I didn't have that language then at that age, but it's just like a group awareness, common awareness of this object that brings us together in a way that lifts our spirits. And so my, some of my earliest memories are being, having my spirit lifted. My aunts and uncles would dance, some would sing, and my grandfather had this energy, you know, to keep the flow going. It was an image of flow. That's where it started. I just took it in and I had, I think, 25 first cousins on that side of the family. I have more than 30 altogether. I think I have 40 first cousins altogether. But out of all his grandkids, I'm the only one who really took, took it up. And he bonded with me from an early age. My mother says he and I bonded almost from birth. So that's where it started. And he taught me, for example, like every young Child who plays piano, plays heart and soul and chopsticks. He started me on chopsticks, but I didn't play the right hand the way most kids do. He had me play the left hand part, the oom-pop, and he would write, he would pencil in on the keyboard where to put my fingers for the G chord, where to put my fingers for the C chord. And that just got into me, got into my DNA, and I could hear. To this day, when I listen to music, the first thing I hear is bass. I hear the bass lines, which is a good, good way to start. It's a good opening to any musical piece, because it really defines the movement, the harmonic movement. So I, we would play duets, and it just blew me away that I could do this, I could play this oom-pop that was so simple, and he would play these flourishes of notes. I suppose I was under the illusion that I was playing all the notes, but it just lifted my spirit, and That's how I got started playing.
Shame in lessons versus laughter with grandfather
Note (AI): Contrasts rule-bound learning that produced shame with play-based learning where mistakes created laughter; the core practical insight of the episode.
Frank Barrett, guest · [05:46]I'll say one more thing about my learning process before I do this. I think it's important to, to note this. So my parent- my mother gave me piano lessons when I was in grade school, because she could tell I had this inkling. And I- and my piano teacher, we ended up being friends later, sweet guy. His name was John Cabala, Mr.- I always called him Mr. Cabala …
Read the full passage (322 words, 05:46–07:24)
Frank Barrett, guest · [05:46]I'll say one more thing about my learning process before I do this. I think it's important to, to note this. So my parent- my mother gave me piano lessons when I was in grade school, because she could tell I had this inkling. And I- and my piano teacher, we ended up being friends later, sweet guy. His name was John Cabala, Mr.- I always called him Mr. Cabala out of respect, although he just died a few years ago, and I played at his funeral, by the way, which was sweet. He just died like two years ago. Anyway, he- I started piano lessons, I think in the third or fourth grade, and after two or three years, he told my mother, don't, don't bother, don't waste your money anymore. He's not going to go anywhere. So he was Sweet guy, so he wasn't being nasty. But it took me a while to figure out why. And the reason is, is when I was taking piano lessons, I was trying hard not to make a mistake. And I wasn't learning deeply. I was, you know, I was rule bound. And if I departed from the rules, it was considered wrong. When I played with my grandfather, occasionally I would make a mistake and we would both laugh. And it was joyful. It was a moment of joy instead of shame. And I think the shame voice got put in when I was taking formal lessons. But sometimes I would actually make a mistake on purpose just to get my grandfather to laugh. And he would do the same thing to get me to laugh. And so it's, there's a little message in there about the learning journey and the process of learning. When learning's connected to play, it's different. It's a different kind of learning. It's more alive. It's more open. And I'm more present. There's more of me available.
Ken Peplowski teaches him to find his voice
Note (AI): A concrete story of blunt, humorous peer feedback that pushed Frank from imitation toward his own voice.
Frank Barrett, guest · [13:51]And Kenny, Kenny taught me in funny ways. I, I just talked at his memorial a few weeks ago and I'll tell this story too because it's somewhat related. I'm just learning. I'm learning licks and phrases and I got this one lick down pretty cleanly. And when it came to my solos, I would play it quite a bit, I guess. And one day when Kenny's taking a solo, …
Read the full passage (315 words, 13:51–15:22)
Frank Barrett, guest · [13:51]And Kenny, Kenny taught me in funny ways. I, I just talked at his memorial a few weeks ago and I'll tell this story too because it's somewhat related. I'm just learning. I'm learning licks and phrases and I got this one lick down pretty cleanly. And when it came to my solos, I would play it quite a bit, I guess. And one day when Kenny's taking a solo, he's playing these phrases and licks and I'm thinking, boy, that sounds awfully familiar. And it dawned on me, he was imitating me. He was taking my lick, and he used to have his left, eyebrow used to go up like this when he was giving me, oh, the cat's eye look. And I looked up at him while he was playing, and he gave me that look, and I realized he was making fun of me. And what he's saying is, you know, you gotta learn some new licks. So I thought, okay, I got the message. So this is a funny story. I, I went home and I memorized a Charlie Parker solo on ornithology, which are the same chord changes as How High the Moon. And I played it through, I played two verses of it, as it was written out, and I played the two verses, memorized it, and I could play it clean. So one night, I call, let's play How High the Moon. And I think, okay, I'm gonna nail this. My solo comes, and I start playing the Charlie Parker solo. And Kenny picks up his horn, and he starts playing it with me. And I look at him, what are you doing? And he leans over and he said, if you're gonna play something that's already written, we may as well play it together. And I got the message, and afterwards he said, find your own voice.
Wrong key with the Tommy Dorsey Band
Note (AI): A public failure on television in Las Vegas, told as one of the humiliations Frank says he learned from.
Frank Barrett, guest · [15:40]And while I'm on that, I could tell you another one that happened to me with the Dorsey Band. Oh my God, this is funny. So we had this quartet, and we were playing around town, and we had this gig at Cleveland State, and during the breaks, Teddy Wilson's trio was playing. They were incredible. And then it was at the art museum, and then the Tommy Dorsey Band …
Read the full passage (476 words, 15:40–17:52)
Frank Barrett, guest · [15:40]And while I'm on that, I could tell you another one that happened to me with the Dorsey Band. Oh my God, this is funny. So we had this quartet, and we were playing around town, and we had this gig at Cleveland State, and during the breaks, Teddy Wilson's trio was playing. They were incredible. And then it was at the art museum, and then the Tommy Dorsey Band was playing under the direction of Buddy Morrow, and they blew us away. They were so good. And the week later, the director, Buddy Morrow, calls me and Kenny and says, do you want to join the band? And now I've only been playing jazz six months. So I mean, it's a fluke that I got that call, and I think he realized pretty soon that I wasn't all that I appeared to be, because I was falling all over myself for a while. I stayed on the band for a year, and by the end of it, I could, I was doing better, but boy, at the beginning, it was just awful. So I'll tell you this one story. I joined the band on December 28th, and we played two sets. And, it just so happened I knew most of the songs because there were standards, including the famous Tommy Dorsey Boogie Woogie, and that really impressed them because that was my grandfather's favorite song. So I had known that since I was in the seventh grade. I learned that song years ago. So people thought I was hip and I was, I was, well, they were about to find out the truth because we played a gig on New Year's Eve at the Sands Hotel in Las Vegas. But this was a three-hour gig instead of two hours. So the third set was brand new. And I don't know whether I was getting cocky or what, but we played this tune called The Second Time Around. And by the way, it was on television and there's a big spotlight that follows Buddy Morrow around. And, I'm playing with sort of my back halfway to the audience because that's usually the way the piano is set up. And we're playing Second Time Around. And we're playing it and all of a sudden it sounds really bad. And the other musicians aren't playing very much. And I realized, oh my gosh, a piano solo. And Buddy Morrow, he's got it back to me. And he's facing the audience. He walks like this with his back to me and the light comes on me now and he's there and he leans over and he says, D flat, asshole. And I looked up and it, it, it had changed keys and I didn't even notice. I was playing in the wrong keys. I was like, oh my God.
Meeting Karl Weick and the jazz symposium
Note (AI): Shows how one question from Weick linked Frank's team research and his jazz playing, leading to the Academy of Management symposium and his book's concepts.
Frank Barrett, guest · [18:26]When I met him, he hadn't read, written the sense-making book yet, but it was embedded in much of his work. His Famous book, Social Psychology of Organizing. He was seen as a, a god in our field. if there was a Nobel Prize in our field, it would be called the Weick Prize. And he just passed away about two months ago. And I, I feel a lot of …
Read the full passage (527 words, 18:26–21:04)
Frank Barrett, guest · [18:26]When I met him, he hadn't read, written the sense-making book yet, but it was embedded in much of his work. His Famous book, Social Psychology of Organizing. He was seen as a, a god in our field. if there was a Nobel Prize in our field, it would be called the Weick Prize. And he just passed away about two months ago. And I, I feel a lot of sadness about that because I, I hadn't reached out to him in the last two or three years, so I'd, I'd lost touch. He was an enormous influence. And again, it was kind of funny the way it started. He came here to give a, he gave me the case. He was giving a talk at a conference. And my thesis advisor, Suresh Srivastava knew him. He introduced me to Carl and he said, here, this is the piano player I was telling you about. And Carl says to me, are you writing your dissertation on jazz? And I thought, well, why is he asking me that? I was, at the time I was doing research at the Cleveland Clinic. And I was studying teams and team development at the Cleveland Clinic. And I thought, does he think I'm a music major? Why, why would he ask me that? And I was puzzled by it. And I was probably pretty articulate because I was in awe of him and sort of speechless. But later his, it's, the question started to ruminate with me, and I was playing on weekends in jazz bands, and I thought, well, I'm studying teams at the Cleveland Clinic, and I'm playing in a jazz band, and one day I said, oh my God, there's a jazz band, a team. Now, why I didn't think of that earlier, who knows? It really stayed with me, and I, I made friends with a scholar named Mary Jo Hatch. She was writing about culture a lot, and her husband, at the time, her ex-husband now, was a drummer. So we started to talk about jazz, and we thought, well, why don't we see if we can put together a symposium at the Academy of Management on jazz? And so now I started to look at, I started to study more deeply social interaction in groups and teams, and read Karl Weick's work, and again, it was I think it was before the Sensemaking book came out, or it was right around that time. But of course, those thoughts were in his writing all along. And that's when we did this symposium, which later became pretty famous in 1997 or 96 in Vancouver. Kenny Peplowski came. I invited him. And that was the last time we played together, actually. It was masterful. And that's when I started to really get it, all these themes around jazz and improvisation, Sensemaking, retrospective Sensemaking, importance of surprise, the role of errors, the notion of minimal structure, all those concepts that I ended up writing about in my book. That's when I started to see the connections. It was like little explosions going off. And Carl was a big influence.
Appreciative inquiry and affirmative competence
Note (AI): Connects Frank's early part in appreciative inquiry at the Cleveland Clinic to the meaning of 'yes to the mess'.
Daniel Atlin, host · [22:32]Yeah. And, and he didn't, he didn't just stick to one narrow sort of area as well. So, so he actually broadened out and wrote, you know, a whole bunch of different things as well. Like, like yourself too, cause you, you moved over to appreciative, you know, inquiry and, and did some work as well with, with Cooper writer, right? …
Read the full passage (243 words, 22:32–23:42)
Daniel Atlin, host · [22:32]Yeah. And, and he didn't, he didn't just stick to one narrow sort of area as well. So, so he actually broadened out and wrote, you know, a whole bunch of different things as well. Like, like yourself too, cause you, you moved over to appreciative, you know, inquiry and, and did some work as well with, with Cooper writer, right?
Frank Barrett, guest · [22:47]That's where I started it. David Cooper writer was a student about three years ahead of me, and we were both working at the Cleveland Clinic. The whole notion of appreciative inquiry was just coming into existence. He and Suresh wrote that seminal article. I remember I lived in an apartment above him. I would come downstairs and talk to him while he was working on that article. So we were talking about these ideas before they were actually public. I had no idea it was going to be so, such a big impact. And the very first intervention deliberately used in appreciative inquiry was my, part of my dissertation. It was at a hotel at the Cleveland Clinic. So yeah, we've, that was, that was part of it. And it's also very much tied to my notion of Of improvisation, the first, one of the first points around improvisation is affirmative, I call it affirmative competence. That's what yes to the mess means. It's really an appreciative move. So yeah, I, I saw, I saw it all as kind of seamless.
Quotes
“We were poor and didn't know we were poor, which is probably the best combination.”
“When learning's connected to play, it's different. It's a different kind of learning. It's more alive.”
“The main enemy of improvisation is shame, the voice of shame.”
“make myself more available to be a learner because shame drives out learning.”
“if you're gonna play something that's already written, we may as well play it together.”
“and afterwards he said, find your own voice.”
“I had several little baptisms by fire like that that were embarrassing, but were good messages.”
“he leans over and he says, D flat, asshole.”
“if there was a Nobel Prize in our field, it would be called the Weick Prize.”
“I remember his definition of intuition. Here's what it is. Compressed expertise.”
“That's what yes to the mess means. It's really an appreciative move.”
“I was so bored. And the guys I played with in high school, the rock and roll band, were very, very talented. It was sophisticated, but it bored me. And in retrospect, I didn't, couldn't have said this at the time, but I can say now, it's because the harmony was boring. The chord changes were boring. It was four chords for the whole song. And then what? Well, the same four chords. And then what? And I just was not, I lost interest.”
What was said, by topic
Learning through play
“Well, my grandfather was a ragtime piano player. And my earliest memory as a child is Christmas, listening to my grandfather play piano and my aunts and uncles and cousins sitting around the piano and gathering.”
“He started me on chopsticks, but I didn't play the right hand the way most kids do. He had me play the left hand part, the oom-pop, and he would write, he would pencil in on the keyboard where to put my fingers for the G chord, where to put my fingers for the C chord.”
“When learning's connected to play, it's different. It's a different kind of learning. It's more alive. It's more open. And I'm more present. There's more of me available.”
“I was at Notre Dame, and she was doing a graduate degree at Notre Dame, and for her TA, she taught piano. She's a very accomplished pianist, and an incredible sight reader.”
Jazz and improvisation
“To this day, when I listen to music, the first thing I hear is bass. I hear the bass lines, which is a good, good way to start. It's a good opening to any musical piece, because it really defines the movement, the harmonic movement.”
“but I can say now, it's because the harmony was boring. The chord changes were boring. It was four chords for the whole song. And then what? Well, the same four chords.”
“I started to listen to it more, particularly Oscar Peterson, you know, the great Canadian pianist, maybe the greatest jazz pianist in history. And so I started to get serious about that. I basically taught myself and tried to imitate what I was hearing.”
“And Ken Peplowski, he just died tragically this last February. When he died in the New York Times, it said he was the greatest living jazz clarinetist.”
“I was like 23 years old and he was like 18 and we formed a quartet. And he was really my teacher because he, he was already a phenomenal player.”
“I learned take the A train and played it over and over again till anybody in my circle got sick of it, including me.”
“And the week later, the director, Buddy Morrow, calls me and Kenny and says, do you want to join the band? And now I've only been playing jazz six months.”
“I stayed on the band for a year, and by the end of it, I could, I was doing better, but boy, at the beginning, it was just awful.”
“and I thought, well, I'm studying teams at the Cleveland Clinic, and I'm playing in a jazz band, and one day I said, oh my God, there's a jazz band, a team.”
“So we started to talk about jazz, and we thought, well, why don't we see if we can put together a symposium at the Academy of Management on jazz?”
“And that's when we did this symposium, which later became pretty famous in 1997 or 96 in Vancouver. Kenny Peplowski came. I invited him. And that was the last time we played together, actually.”
Childhood roots
“We were poor and didn't know we were poor, which is probably the best combination. Being rich is a better combination, but anyway.”
“You're describing actually, I think, a wonderful childhood, an experience that I think is missing these days a little bit too, right? We're missing those group connections where everyone was being, making their own games up, making their own songs up.”
“Yeah, I wasn't relating to screens. I was relating to living, breathing human, human beings and noticing how the mood of the room shifted when there was a collective gathering that the color of the room was different.”
“And they continued playing together, and that's when they went on to become the, they went up to be the backup band for Eric Carman and Two Gold Records.”
Shame and mistakes
“I started piano lessons, I think in the third or fourth grade, and after two or three years, he told my mother, don't, don't bother, don't waste your money anymore. He's not going to go anywhere.”
“And the reason is, is when I was taking piano lessons, I was trying hard not to make a mistake. And I wasn't learning deeply. I was, you know, I was rule bound. And if I departed from the rules, it was considered wrong.”
“When I played with my grandfather, occasionally I would make a mistake and we would both laugh. And it was joyful. It was a moment of joy instead of shame. And I think the shame voice got put in when I was taking formal lessons.”
“The main enemy of improvisation is shame, the voice of shame. And I was pretty ruthless. With myself.”
“The real learning journey is how to tame that voice and keep that quiet to make myself more available to be a learner because shame drives out learning.”
“She's writing a book actually right now about family ghosts and actually, you know, how we carry them into our leadership roles and throughout our lives and everything too.”
“I had several little baptisms by fire like that that were embarrassing, but were good messages.”
“He walks like this with his back to me and the light comes on me now and he's there and he leans over and he says, D flat, asshole. And I looked up and it, it, it had changed keys and I didn't even notice.”
Career path
“So when I graduated, I graduated with an English degree and I took a master's degree in English. I stayed for another two years and I was teaching English in the evenings at the community college here.”
Finding your own voice
“And it dawned on me, he was imitating me. He was taking my lick, and he used to have his left, eyebrow used to go up like this when he was giving me, oh, the cat's eye look.”
“And he leans over and he said, if you're gonna play something that's already written, we may as well play it together. And I got the message, and afterwards he said, find your own voice.”
Karl Weick and sensemaking
“His Famous book, Social Psychology of Organizing. He was seen as a, a god in our field. if there was a Nobel Prize in our field, it would be called the Weick Prize.”
“And Carl says to me, are you writing your dissertation on jazz? And I thought, well, why is he asking me that? I was, at the time I was doing research at the Cleveland Clinic. And I was studying teams and team development at the Cleveland Clinic.”
“And that's when I started to really get it, all these themes around jazz and improvisation, Sensemaking, retrospective Sensemaking, importance of surprise, the role of errors, the notion of minimal structure, all those concepts that I ended up writing about in my book.”
“And he doesn't write that academically, right? Like he actually writes, and he brings literary references. And cultural, you know, stuff in. It's, it's actually a lot more, I'd say, accessible in some ways and easier to understand”
“Things like, small wins. No, no one had made that phrase up until he did. Small wins. That's, that's now in the nomenclature or the phrase, I remember his definition of intuition. Here's what it is. Compressed expertise.”
“so firefighters look at smoke and they know the source of the fire immediately because of all the expertise they build up over time. They don't have to go through a whole deductive thought process. It's just instantaneous. But it's not really instantaneous. It's compressed expertise.”
Appreciative inquiry
“David Cooper writer was a student about three years ahead of me, and we were both working at the Cleveland Clinic. The whole notion of appreciative inquiry was just coming into existence.”
“And the very first intervention deliberately used in appreciative inquiry was my, part of my dissertation. It was at a hotel at the Cleveland Clinic.”
“the first, one of the first points around improvisation is affirmative, I call it affirmative competence. That's what yes to the mess means. It's really an appreciative move.”
“Yes to the mess is an appreciative move. It's not pretending the mess isn't there, and it's not trying to control it away, but it's staying open to what might emerge from it.”
Episode notes (as published)
From the episode notes published with the podcast.
Jazz pianist and organizational scholar Frank Barrett on play, shame, and finding your voice. This episode is for anyone who has ever felt held back by a voice telling them they are doing it wrong. Frank Barrett, jazz pianist, organizational scholar, and author of Yes to the Mess, traces the roots of improvisation back to where it really begins: childhood, play, shame, and the difference between learning that is alive and learning that is rule-bound. If you love music, suspect that fear of mistakes is quietly limiting you, or want to understand what jazz can genuinely teach leaders about navigating uncertainty, this conversation is for you. Frank's story starts at his grandfather's piano in a small Irish-American home in Cleveland, where ragtime and laughter shaped a different relationship with mistakes than any formal lesson ever could. He traces how that early experience of playful, joyful learning was replaced by shame when structured piano lessons began, and how that shame became the main enemy of improvisation throughout his life and career. The contrast between mistakes that generate laughter and mistakes that generate silence is one of the most practical insights in this episode. The conversation moves through Frank's accidental journey into jazz: teaching himself by ear, playing with the late great jazz clarinetist Ken Peplowski, surviving a very public humiliation in the wrong key with the Tommy Dorsey Band at the Sands Hotel in Las Vegas, and receiving the bluntest possible feedback to find his own voice. These are not polished success stories. They are exactly the kind of messes that turn into wisdom. Frank also traces how his lived experience as a musician collided with the organizational thinking of Karl Weick, whose concept of sense-making and compressed expertise runs through this episode. He describes the 1996-97 Academy of Management symposium on jazz that sparked his research career, his early connection to David Cooperrider and the birth of appreciative inquiry at the Cleveland Clinic, and his relationship with Deborah Ancona's work on leadership and the family ghosts we carry into our professional lives. The episode closes on the phrase that anchors Frank's entire framework: yes to the mess is an appreciative move. Part two (next week) covers leadership, unlearning, minimal structure, maximal autonomy, and AI. Connect with Frank on LinkedIn · Yes to the Mess · Karl Weick's Social Psychology of Organizing · Deborah Ancona's research at MIT Sloan · Website · Connect with Daniel on LinkedIn
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